Shipping policy

The Products are delivered to the specified delivery address by the GLS parcel delivery service. The Service Provider shall deliver the shipment to the courier service no later than 48 within an hour, whoever submits it at the latest 2 within 1 business day. If the Consumer is not at the specified address at the time of delivery, the courier will repeat the delivery. If the shipment is not received, it will be returned to the Service Provider. It may happen that the receipt fails due to an unforeseen event, therefore it is advisable for the Consumer to provide their telephone number or e-mail address so that the courier can notify the Consumer of the incoming shipment. If the Consumer experiences damage to the Product or packaging, during receipt, a report must be drawn up or an existing report must be expanded in the presence of the delivery person. If the packaging or the Product is visibly damaged upon receipt, and the damage occurred before the Product was received, the Service Provider will ensure the return of the Product free of charge. The Service Provider does not assume liability for damage detected after receipt. The Service Provider is not responsible for delayed or failed delivery events due to incorrectly provided data.

The shipping cost is displayed on the payment interface.

The delivery is carried out by the GLS courier service, the Service Provider applies the delivery costs specified by the GLS courier service.

The Consumer can select the shipping cost specified for the given country when entering the shipping address.